Labyrinth.
So Deadalus, Icarus's Dad you may recall, made this labyrinth for King Minos. You really don't need to know the subtleties of why, except perhaps that it was to house a beast, half man and half bull. They called it the Minotaur. Like I say, we will leave some of the subtleties alone for the time being, just take my word for it, this was some beast.
They fed it humans to keep it placid.
So if you ever wondered why the labyrinth was so enormous and complex, to quote Bullfinch's Mythology, "It was an edifice with numberless winding passages and turnings  opening into one another, and seeming to have neither beginning nor end, like the river Maeander, which returns on itself", well now you know.
The stress level in the neighborhood was high, no matter what Minos said about the labyrinth being tight, the fear that the beast might get out made for a wretched start to a nights sleep.
They fed it regularly. Like I say this was some beast.
As you can appreciate it this would be no way to run a small business. Having an on-going issue, be it cash flow, overhead costs, slow sales or some way the business is run that needs refreshing, the longer it lingers the more complex the situation becomes. It could lead down a labyrinth.
When the customer fails to get the treatment best for them and best for your business, then like the neighbors of the beast, stress becomes a factor.
Well if it helps, along came the Hero, Theseus, a brave lad, whose girl friend lent him a sword and tied a long piece of string to his belt to help him find his way out.
Off the Hero fearless went deep into the labyrinth, found the beast and slewed it.
The moral being, by the use of s harp, creative thinking, maybe seeking advice, and keeping your options open you can nip the business problem in the bud and move on. Most times it is a communication issue, either with an employee or a client. Here is good advice, sharp creative thinking offered in a very systematic way.
JFC May 2010
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